Shipping policy

At Millprice Online, we strive to ensure that your shopping experience is seamless, and your orders are delivered promptly and securely. Below, we’ve outlined our shipping process and policies to provide clarity and confidence.

1. Processing Time

Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays).
Once your order has been processed, you will receive an email confirmation with your tracking details (if applicable).

2. Shipping Methods and Delivery Times

We offer the following shipping options:

Shipping Method	Estimated Delivery Time
Standard Shipping	3-5 Business Days
Express Shipping	1-2 Business Days

Delivery times may vary depending on your location and external factors, such as courier delays or weather conditions.
Please note that delivery times are estimates and not guaranteed.

3. Shipping Charges

Shipping fees are calculated at checkout based on the delivery method, destination, and weight of your order.

Standard Shipping: £[X.XX]
Express Shipping: £[X.XX]

Orders over £[XX.XX] may qualify for free standard shipping (if applicable).

4. International Shipping

Currently, we ship only within the United Kingdom. International shipping may be added in the future—stay tuned!

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your order’s delivery status on the courier’s website.

6. Failed Deliveries and Incorrect Addresses

Ensure that the delivery address provided during checkout is accurate. We cannot be held responsible for delays or failed deliveries due to incorrect addresses.
If a package is returned to us due to an incorrect address, additional shipping charges may apply for redelivery.

7. Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us immediately at support@millpriceonline.co.uk.
We will work with the courier to resolve the issue and, if applicable, provide a replacement or refund.